EXECUTIVE - SALES OPERATIONS
Company Overview
Leading Growth Through Innovation
As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success.
Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Job Description
OVERVIEW
- To manage the Sales Operation Process be guided by the SOP and WI established.
- To maintain overall office administrative system for Sales Department.
- To maintain the department be compliance with company’s quality certifications.
- To maintain/improve the office’s condition be compliance to ISO 140001, OHSAS 18001 and 5S.
- To manage new Sales Operation process practises from BPR discussion.
- To prepare KPI Updates for department’s achievement tracking.
- To generate report required by management.
- To prepare master price.
- To assist in chairing weekly Sales Operation meeting.
- To support operations by supervising Customer Assistants.
- To support operations by co-ordinate between sales team and internal customers.
- To maintain the department be compliance with HR’s rules and regulation.
- To handle yearly project.
- To handle and manage all administrative task.
- Key assistant to Sales Operation Senior Executive and Manager.
- Provide training, guidance, and coaching to subordinates.
- Any other tasks assigned by the superior.
- Responsible for business process practises as established.
- Continually review the established SOP and / or WI for improve purpose.
- Creating new SOP and / or WI when necessary.
- Responsible for up keeping filing system with compliance to company’s quality certifications (example: agreement).
- Handling fire drill program.
- Handling Internal and External Audits.
- Handling new development of control document (example: Customer Requirement File).
- Handling new project for Sales Operation improvement.
- Responsible for accuracy of report for KPI Tracking.
- Responsible to generate and prepare the required report.
- Responsible for the master price list and its accuracy.
- Responsible for Sales Operation meeting minutes.
- Responsible for Customer Survey Analysis Report.
- Training, coach and motivate Customer Assistants NE6 and below.
- Responsible for planning for annual training schedule and identify training needs for Customer Assistant.
- Responsible to act as liaison within sales team and relevant department at the factory.
- Responsible for controlling and monitoring office expenditure.
- Communicate with contracted vendors and new office’s owner on their service contracts, services provided and payment.
- Responsible for the sufficiency of glove samples at the storage.
- Attend and support exhibition.
- Responsible for the attendance records of Customer Assistants NE6 and below.
- Any other task assigned by the superior.
REQUIREMENTS
- Bachelor Degree in Sales/Marketing or equivalent sales field.
- Minimum 2 years of experience with similar roles and responsibilities preferred or fresh graduate.
- Good negotiation skills.
- Good in figures and management reporting
- Able to liaise with competitor, suppliers for market information.
Additional Company Information
Registration No. Company Size
75398-K More than 5000 Employees
Average Processing Time Industry
21 days Manufacturing / Production