SENIOR EXECUTIVE - SALES & MARKETING (SALES) (EG09)

Job Description

Job Purpose

Execute sales activities to achieve assigned targets and expand the customer base through effective product promotion and customer engagement.

Manage customer coordination, sales documentation, and market information to ensure responsive and efficient sales operations.

Contribute to consistent sales execution while working closely with the Immediate Superior on day-to-day sales activities.

Responsibilities

1. Promote and sell company products by establishing and developing relationships with prospective and existing customers to achieve sales targets

2. Expand business with existing customers by promoting new products and executing sales strategies to drive revenue growth

3. Maintain accurate customer, product, and market data, and provide market intelligence and feedback for continuous improvement

4. Prepare and execute sales plans to meet assigned targets, applying analytical, problem-solving, and negotiation capabilities

5. Prepare pricing, sales, and customer documentation including CR/RFQ, forecasts, quotations, samples, registrations, shipments, artwork, and customer visits

6. Maintain proper documentation and records of agreements and contracts in compliance with customer and company requirements

7. Respond promptly to customer enquiries, requests, and complaints, follow up on payments when required, and coordinate internally for resolution

8. Coordinate local and overseas exhibitions and marketing events, packaging change orders (PCO), user acceptance testing (UAT), and product trials

9. Maintain accuracy of initial production for new items through the signing production process and contribute to annual sales budget planning using customer forecasts

10. Perform administrative and coordination tasks, including monitoring payments, executing instructions, and carrying out other duties assigned by the Immediate Superior

Qualification and Experience

1. Bachelor's Degree in Business, Marketing, or related field from a recognised institution

2. Minimum 4 years of relevant working experience

3. Knowledge of sales negotiation techniques

4. Strong selling principles and practices

5. Presentation skills

6. Ability to liaise with competitors and suppliers to gather market information