EXECUTIVE / ENGINEER - QUALITY ASSURANCE PLANT (QAI & PSI) (EG07)

Job Description

OVERVIEW:

Assist the QA Manager in overseeing in-process inspections (QAI), pre-shipment inspections (PSI), and incoming packaging checks. Ensure effective implementation of quality systems, compliance with procedures, and that all products meet defined specifications and regulatory/customer requirements.

DUTIES AND RESPONSIBILITIES:

Business / Operations

• Identify and resolve deviations from procedures in QAI and PSI.
• Review, maintain, and update QA documentation (SOPs, WIs, forms, samples).
• Oversee inspections at in-process and final stages to ensure compliance with AQL, regulatory, and customer standards.
• Ensure accurate record control per Records Management SOP.
• Conduct regular staff meetings to reinforce standards and changes.
• Perform internal audits, root cause analysis (RCA), and lead CAPA to drive continuous improvement.
• Support other assignments as required by superior.

QAI – In-Process Inspection

• Supervise hourly inspections and hot box testing for compliance.
• Review inspection reports, analyse defects, and escalate to Production for corrective action.
• Monitor defect trends and collaborate with stakeholders for improvements.
• Investigate QAI non-compliance, ensuring timely resolution and reporting.
• Work with Production and Packing to sustain quality improvements.
• Ensure segregation/labelling of inspected goods and calibration of equipment.

PSI – Pre-Shipment Inspection

• Plan, schedule, and enforce PSI activities for timely release of products.
• Supervise PSI staff and packaging inspection team, ensuring competency through training and assessment.
• Review and approve product disposition in absence of QA Manager.
• Ensure accurate PSI reports, documentation, and audit readiness.
• Investigate inspection failures, initiate CAPA, and track implementation.
• Monitor PSI failure trends and drive preventive measures.
• Oversee incoming packaging material inspections, liaise with suppliers on quality issues, and manage SCAR process.
• Conduct SCAR analysis and report trends to Central QA.
• Coordinate external inspections and sterilization dose audits.

People / Stakeholder Management

• Provide coaching, training, and guidance to subordinates for daily operations.
• To provide training and guidance to new employee (Supervisor). 
• Monitor performance, attendance, and discipline of subordinates with Supervisors.
• Evaluate new employees (Group Leader level and above) during probation.
• Conduct training evaluations to ensure effectiveness and continuous development.
• Ensure sufficient tools, equipment, and facilities for efficient and safe operations.

 Any other tasks assigned by superior.

REQUIREMENTS

Education:

• Bachelor’s Degree in Science/ Engineering or any related field

Work Experience:

• Minimum of 1 year of working experience in manufacturing environment or fresh graduates. 

Technical and Professional Knowledge:

• Quality control and troubleshooting tools and techniques.

Certification / License Requirement:

N/A