SENIOR EXECUTIVE - HOSTEL MANAGEMENT

Job Description

OVERVIEW

• Overseeing the overall hostels management

DUTIES AND RESPONSIBILITIES

Hostel Management

• Ensuring end-to-end facility management tasks are being administered efficiently
• Overseeing management of worker complaints on living conditions and hostel facilities as well as coordinating repair works and resolving them expediently
• Ensuring patrol is performed and routine checks is conducted to ensure worker harmony, hygiene, and workers’ welfare
• Sourcing and overseeing service provider performance
• Overseeing management and coordination of safety, security, and cleanliness, of worker hostels; conducting regular maintenance checks, working with Health, Safety & Environment (HSE) to conduct fire drill in onsite hostel
• Reviewing process flow and SOPs for process improvement
• Ensuring relevant management reports i.e., inventory checklists for all facilities are prepared and updated in a timely manner
• Ensuring hostel occupancy and monitored and optimization of hostel utilization up to 90% per unit
• Ensuring that hostel occupant’s records and information are maintained and up-to-date
• Overseeing the development and implementation of hostel activities and program (e.g. entertainment, sports, and trip) to continuously foster community harmony and sense of belonging

Other Local Admin Task

• Ensuring effective management of all service provider management matters for hostel and other local administrative services
• Managing employee queries in relation to hostel and other local administrative services
• Ensuring compliance with industry and internal policies and best practice
• Attending to audit requests by providing records and documentation to auditors
• Preparing and monitoring department budget

REQUIREMENTS

Education:

• Bachelor Degree in Human Resource, Communications, Public Relations, or Psychology, or degree in any other fields deemed applicable

Work Experience:

• Minimum 7 years’ of relevant experience including 5 years' in HR preferably in manufacturing industry

Technical and Professional Knowledge:

• HR procedures and policies
• Industry trends, best practices and labor legislation and principles e.g., NDA, Code of Conduct, ILO, 5S
• Compliance auditing approaches, and evaluation methods
• Processes and procedures related to customer audits
• Advanced Excel
• Managing Company Admin property
• Hostel Upkeep Management
• Social Audit Compliance
• 5S Audit and Compliance
• HR Service Quality Management
• Contract and service provider management

Added Advantages (Non-core competencies)

• Managing Reception
• Operational Excellence

Certification / License Requirement:

N/A

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