SUPERVISOR - QUALITY ASSURANCE PLANT (QAI)

Job Description

OVERVIEW:

The incumbent oversees in-process quality assurance activities on the production floor to ensure gloves meet internal, regulatory, and customer standards. This role leads QA teams across shifts, ensuring effective quality system implementation, real-time defect monitoring, accurate data reporting, and corrective action execution. The Supervisor plays a key role in maintaining product consistency and driving continuous improvement initiatives.

DUTIES AND RESPONSIBILITIES

Daily

• Plan and coordinate QAI sampling as per SOP/Work Instruction.
• Verify watertight, visual, and dimension tests.
• Ensure proper segregation of finished goods in production, packing, and QAI.
• Report and investigate deviations/nonconformities to Executive/Manager.
• Monitor QAI attendance, rest times, and compliance with company rules, safety, and health policies.
• Provide guidance, training, and conduct evaluations for subordinates.
• Ensure timely and accurate data compilation, in line with GDP requirements.

Weekly

• Coordinate with PSI Supervisor for document retrieval and traceability.
• Conduct toolbox briefings as per HSE requirement.
• Ensure hygiene control before shift starts.
• Compile maintenance reports and ensure corrective action completion.
• Clear overdue documents/samples and highlight issues for improvement.
• Oversee staging error clearance and cycle clearance.
• Issue rework batch orders (RBO) and release quality orders.

Monthly

• Prepare monthly schedule for group leaders and inspectors.
• Arrange manpower for reject glove handling at waste area.
• Conduct toolbox briefings and internal training for subordinates.
• Participate in stock take and cycle/stock count activities.
• Support audit preparation and ensure good document control.

Annual

• Conduct SOJT training, refresher training, and buddy system support.
• Participate in HSE evacuation drills and KPI briefings.
• Ensure inspector and group leader competency meets AGR&R requirements.

Perform other assigned tasks.

REQUIREMENTS:

Education:

• Minimum SPM (Certificate / Diploma in Science/ Engineering will be advantage) or relevant

Work Experience:

• Preferably with 3-4 years of working experience in quality assurance

Technical and Professional Knowledge:

• Able to read and follow SOPs, work instruction and inspection guidelines.
• Good communication skills in Bahasa Melayu and English (both verbal and written).
• Disciplined and upholds high integrity in ensure group leader and inspector follow SOP.
• Responsible, reliable, and committed to ensure QAI operations run smooth.
• Intermediate computer skills for data compilation and report generation (e.g., Excel, inspection templates).
• Ability to analyse problem and solve problem related to QAI operations.
• Ability to organize and provide guidance.
• Ability to lead and motivate subordinates.

Certification / License Requirement:

• N/A